Manage Self Service Portal users

Sophos Mobile offers different methods for managing Self Service Portal users:

  • Internal user management: With internal user management you can create users by adding them manually to Sophos Mobile or by importing them from a comma-separated values (CSV) file.
  • External user management: With external user management you can assign devices to groups and profiles based on external directory membership.

The user management method is customer-specific. For Sophos Mobile on Premise, it is defined by the super administrator when a customer is created. For Sophos Mobile as a Service, you must define it before adding users. See Configure Self Service Portal user management.