Exchange account configuration (Windows policy)

With the Exchange account configuration you set up a connection to a Microsoft Exchange Server email server.

Important If you use multiple configurations to set up Exchange email accounts, the devices might only be able to retrieve mail for one account. This typically happens when the accounts are located on different Exchange servers and there are different mailbox policies defined on these servers. Because Windows computers can only enforce a single mailbox policy, they will fail to connect to the accounts that use a different policy.
Note Windows allows the user to reject all changes that you make to the Exchange configuration.



Account name

The account name.

Exchange server

The Exchange server address.
Note If you use the Sophos Mobile EAS proxy, enter the URL of the EAS proxy server.


The domain for this account.


The user for this account.

If you enter the variable %_USERNAME_%, the server replaces it with the actual user name.

Email address

The email address of the account.

If you enter the variable %_EMAILADDRESS_%, the server replaces it with the actual email address.


The password for this account.

If you leave this field empty, users must enter the password on their devices.

Synchronization period

The time period used for synchronizing emails.

Only the emails from within the specified period are synchronized to the inbox on the managed device.

Synchronization interval

The interval between email synchronization processes.


The connection to the Exchange server is secured by SSL or TLS (depending on what the server supports).

We recommend that you select this check box.

Synchronize content types

The content types to be synchronized.