Create an APNs certificate

This procedure assumes that you have not uploaded a certificate for the Apple Push Notification service (APNs) to Sophos Mobile yet.

To renew an existing certificate, see Renew an APNs certificate.
Tip You can use the same certificate for several customers. See Copy an APNs certificate to another customer.
  1. On the menu sidebar, under SETTINGS, click Setup > System setup and then click the APNs tab.
    The description on that tab guides you through the steps you have to perform to request a certificate from Apple and to upload it to Sophos Mobile.
  2. In the Download certificate signing request step, click Download certificate signing request.
    This saves the certificate signing request file apple.csr to your local computer. The signing request file is specific to the current customer.
  3. You need an Apple ID. Even if you already have an ID, we recommend that you create a new one for use with Sophos Mobile. In the Create Apple ID step, click Create a new Apple ID.
    This opens an Apple web page where you can create an Apple ID for your company.
    Note Store the credentials in a safe place where your colleagues can access them. Your company will need these credentials to renew the certificate each year.
  4. For your reference, enter your new Apple ID in the Apple ID field on the top of the APNs tab.
    When you renew the certificate each year, you must always use that same Apple ID.
  5. In the Create or renew APNs certificate step, click Apple Push Certificates Portal.
    This opens the Apple Push Certificates Portal.
  6. Log in with your Apple ID and upload the certificate signing request file apple.csr.
  7. Download the .pem APNs certificate file and save it to your computer.
  8. In the Upload APNs certificate step, click Upload certificate and then browse for the .pem file that you received from the Apple Push Certificates Portal.
  9. Click Save to add the APNs certificate to Sophos Mobile.
Sophos Mobile reads the certificate and displays the certificate details on the APNs tab.