You configure apps to make them available for installation from Sophos Mobile Admin (administrator-initiated) or from the Sophos Mobile Control app (user-initiated).

App management is available for the following platforms:

  • Android
  • iOS
  • Windows Mobile

To make an app available in Sophos Mobile, you can do one of the following:

  • Upload the app package to the Sophos Mobile server. This option is not available for Windows Mobile apps or for devices where Sophos Mobile only manages the Sophos container.
  • Provide a link to the app in the relevant app store.

For both options, see section Add app.

To install an app on a device, create a task bundle that contains an Install app task. For Android and iOS devices, you can create such task bundles directly from the Apps page. See Install app.

Note To be able to install app packages that are stored on the Sophos Mobile server (in contrast to the installation from the app store), the following conditions must be met:
  • For Android, the Android security setting Unknown sources must be enabled on the devices. When you try to install an APK file when Unknown sources is disabled, the Sophos Mobile Control app will direct the users to the page where they can enable the setting. This restriction does not apply to devices with LG GATE, Samsung Knox or Sony Enterprise API.
  • For iOS, the installation of apps from IPA files is only possible for self-developed apps. When the app is ready for distribution, you must create a provisioning profile for the app and make it available on the devices, either installed separately beforehand or included in the app's IPA file. You can use Sophos Mobile to distribute provisioning profiles to your iOS devices. See Import provisioning profiles for iOS apps. For details on provisioning profiles, see the iOS Developer Library.