DEP devices are managed in Sophos Mobile just as non-DEP devices are. See
Manage devices.
Specifically to DEP, you can assign a DEP profile to a device. The DEP profile
provides information to the Apple server when the device is activated. See Create DEP profile.
Note The DEP profile that is displayed in Sophos Mobile might be different to
the profile that is actually used on the device. If you change the assignment after
the device was activated, the device continues to use the previously assigned
profile until it is wiped and activated again.
To change the DEP profile of a device:
-
On the menu sidebar, under MANAGE, click
Devices and then click Apple
DEP.
The Apple DEP devices page lists all devices that you
have assigned to Sophos Mobile on the Apple DEP web portal.
-
Click Synchronize with Apple DEP portal to update the
DEP information.
Note To limit the load on the Apple DEP server, the Synchronize with
Apple DEP portal option is disabled after a synchronization
and becomes available again after a few minutes.
-
Select the devices to which you want to assign a different DEP profile.
-
Click Actions and then click the required action:
- Assign profile: Select the DEP profile that will
be assigned to the devices when they are activated the next time.
- Deassign profile: Assign no DEP profile when the
devices are activated the next time.
The new profile assignment is displayed on the Apple DEP
devices page. The changes are applied to the devices after they are
wiped and activated again.