Unenroll device

Note This feature is not available for certain device types.

You can unenroll your device from Sophos Mobile. Unenrolling deletes the server connection and all corresponding data but does not uninstall the Sophos Mobile Control app.

To unenroll your device, open the Sophos Mobile Control app on your device and then perform the following actions:

  • For Android:
    1. In the title bar of the dashboard, tap More  and then tap About.
    2. In About, tap Unenroll.
  • For iOS:
    1. In the title bar of the dashboard, tap About , and then tap Unenroll.
  • For Windows Mobile, using the Sophos Mobile Control 2017 app:
    1. In the title bar of the dashboard, tap Support .
    2. In the title bar of Support, tap Unenroll .
  • For Windows Phone and Windows Mobile, using the Sophos Mobile Control app:
    1. On the dashboard, tap Settings.
    2. At the bottom of Settings, tap More  and then tap Unenroll.