Before using Sophos Mobile Admin:

  • You need a computer connected to the internet and equipped with a web browser. For information on supported browsers and the relevant versions, see the Sophos Mobile release notes.
  • The super administrator must have created a customer (a tenant whose devices are managed in Sophos Mobile). For further information, see the Sophos Mobile super administrator guide.
    Note For Sophos Mobile as a Service, a customer is predefined. Super administrators are not supported for Sophos Mobile as a Service.
  • You need a Sophos Mobile user account and the relevant credentials for logging in to Sophos Mobile Admin. The credentials consist of customer, user and password.