Install app

After you’ve added an app to Sophos Mobile, you can install it on selected devices or device groups.

These instructions don’t apply to the following devices:

To install an app:

  1. On the menu sidebar, under CONFIGURE, click Apps and then click the platform for which you want to install an app.
  2. On the Apps page, click the blue triangle next to the required app and then click Install.

    To open the Apps page for Android devices on which Sophos Mobile is a device administrator, click Android (Legacy) on the Apps - Android Enterprise page.

  3. Select the devices on which you want to install the app. Do one of the following:
    • Select individual devices.
    • Click Select device groups and then select one or more device groups.
  4. On the Set execution date page, set the date when the app will be installed:
    • Select Now for an immediate execution.
    • Select Date and then enter a date and a time for a scheduled execution.
  5. Click Finish.

The selected app is installed onto the selected devices at the specified date.

Note On the following devices apps are installed silently, that is without user interaction:
  • Supervised iPhones and iPads
  • Android Enterprise devices
  • Android devices with Samsung Knox
  • Android devices with LG GATE
  • Android devices with Sony Enterprise API level 8 or later
  • Macs
  • Windows computers, if you have configured the /quiet installation option for the app.

For the Samsung, LG, and Sony devices listed above, only APK files are installed silently, not apps installed from Google Play.

Tip You can display the status of the installation task on the Task view page.
Tip You can also install an app by using one of the following options:
  • To install an app on a single device: On the device’s Show device page, select the Installed apps tab and click Install app.
  • To install an app on several devices: On the Devices page, select the required devices and then click Actions > Install app.
  • To install an app on one or more devices as part of a task bundle: Add an Install app task to the task bundle and transfer it to the required devices or device groups.