Run the migration assistant
The migration assistant moves your data from Sophos Mobile to Sophos Central.
If data is changed after you start the migration assistant, migrated data might be inconsistent and, in the worst case, you must re-enroll all devices.
This restriction applies from the time you click Next on the Preview export page until the first device is migrated.
However, you’re not required to update licenses or the Sophos Mobile server software. Because the server load after migration is reduced, you may consider scaling down server hardware.
Do as follows:
Migration runs in two phases:
- In the data migration phase (labeled 1 in the subsequent image), the migration assistant copies your
user accounts, policies, app packages, documents, and other settings. The history of tasks, alerts,
and privacy-related events isn’t migrated.
With the exception of changes the migration assistant performs to make your data migratable, no data is changed in Sophos Mobile.
- In the device migration phase (labeled 2 in the subsequent image), the migration assistant transfers your devices. For details, see Device migration.

During migration, you can’t edit any data in Sophos Mobile. Only device actions Lock, Unenroll, Wipe, and Delete are available.
Depending on your configuration, you must perform a few manual tasks in Sophos Central to complete migration.
See Additional migration tasks.