Create Self Service Portal configurations

With a Self Service Portal configuration, you configure the types of devices that users can enroll, the enrollment details, and the device actions they can perform in Sophos Mobile Self Service Portal.

You can use different configurations for different users. To do so, add users to a user group and associate the group with a configuration. You can find details on user groups in related information.

If a user belongs to several groups associated with Self Service Portal configurations, the configuration with the highest priority applies.

To create a Self Service Portal configuration, do as follows:

  1. On the menu sidebar, under SETTINGS, select Setup > Self Service Portal.
  2. Select Enrollment texts and configure texts that are displayed before and after the enrollment.
  3. On the Self Service Portal configurations page, select Create to create a configuration.
  4. Configure the following settings:
    OptionDescription

    Name

    The name of the configuration.

    In Sophos Mobile Self Service Portal, users select a configuration by this name.

    User groups

    Select Add and then enter a user group. The configuration applies to all members of that group.

    Maximum number of devices

    The maximum number of devices a user can enroll in Sophos Mobile Self Service Portal.

    Actions

    Select Show and then select the management actions a user can perform in Sophos Mobile Self Service Portal.

  5. Select Add > Android.
  6. In the Configure platform settings dialog, configure the following settings:
    OptionDescription

    Display name

    The name of the platform settings.

    In Sophos Mobile Self Service Portal, users select an enrollment type by this name.

    Description

    A description of the platform settings.

    Users see this description in Sophos Mobile Self Service Portal next to the name.

    Owner

    The owner mode (corporate or personal) of devices enrolled with this configuration.

    Device group

    The device group that Sophos Mobile assigns to the device.

    Enrollment package

    Select the Android task bundle you’ve created.

    Terms of use

    The text to be displayed in Sophos Mobile Self Service Portal before the enrollment.

    Leave this field empty to show no text.

    Users must agree to the text to proceed with the enrollment.

    Post-enrollment text

    The text to be displayed in Sophos Mobile Self Service Portal after the enrollment.

    Leave this field empty to show no text.

  7. Select Apply to add the platform settings to the Self Service Portal configuration.
  8. Select Add > iOS & iPadOS, and then repeat the configuration steps you performed for Android.
  9. On the Edit Self Service Portal configuration page, select Save.

There always is a Default configuration. This configuration has the lowest priority and therefore only applies if there’s no other matching configuration.