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Synchronize app licenses with Apple Business Manager

If required, you can manually synchronize license information with Apple Business Manager.

For performance reasons, Sophos Mobile keeps a local copy of license information for Apple Business Manager apps. We recommend that you only synchronize with Apple Business Manager if the information Sophos Mobile shows is incorrect.

To synchronize license information, do as follows:

  1. On the menu sidebar, under SETTINGS, click Setup > Apple setup, and then click the Apple VPP tab.
  2. Click Clear VPP cache.

Sophos Mobile discards its local license information for the customer and synchronizes with Apple Business Manager.