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Last update: 2022-04-14

Uninstall app

You can uninstall an app from selected devices or device groups.


These instructions don’t apply to the following devices:

To uninstall an app:

  1. On the menu sidebar, under CONFIGURE, click Apps and then click the platform for which you want to uninstall an app.
  2. On the Apps page, click Uninstall.

    To open the Apps page for Android devices on which Sophos Mobile is a device administrator, click Android (Legacy) on the Apps - Android Enterprise page.

  3. Select the devices from which you want to uninstall an app. Do one of the following:

    • Select individual devices.
    • Click Select device groups and then select one or more device groups.
  4. On the Select app page, select the required app.

  5. On the Set execution date page, set the date when the app will be uninstalled:

    • Select Now for an immediate execution.
    • Select Date and then enter a date and a time for a scheduled execution.
  6. Click Finish.

The selected app is uninstalled from the selected devices at the specified date.

Silent uninstallation

On the following devices apps are uninstalled silently, that is without user interaction:

  • Managed apps on supervised iPhones and iPads
  • Windows computers, if you have configured the /quiet installation option for the app.

Alternative procedure

Alternatively, you can use the following procedure to uninstall an app from a single device:

  • Open the device's Show device page, go to the Installed apps tab and then click the trash can icon next to the app name.
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