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Copy APNs certificate to another customer

You can copy a certificate for the Apple Push Notification service (APNs) to another customer within the same or a different installation of Sophos Mobile.

Warning

If there already exists an APNs certificate at the target location, it is important that the Topic property of the certificate that you want to copy is identical to the Topic of the existing certificate. If you copy the wrong certificate, you might need to re-enroll all iPhones, iPads, and Macs of the customer.

Download certificate

  1. Log in to Sophos Mobile Admin as an administrator of the customer whose APNs certificate you want to copy.
  2. On the menu sidebar, under SETTINGS, click Setup > Apple setup, and then click the APNs tab.
  3. Make a note of the Topic value that is displayed under APNs certificate.
  4. Click Download certificate as PKCS #12 file.
  5. In the confirmation dialog, the password for the certificate file is displayed. Make a note of that password and then click Download.

    This saves the certificate file apns_cert.p12 to your local computer.

Upload certificate to a different customer

  1. Log in to Sophos Mobile Admin as an administrator of the customer to whom you want to upload the certificate.
  2. On the menu sidebar, under SETTINGS, click Setup > Apple setup, and then click the APNs tab.
  3. If there already exists an APNs certificate, verify that the Topic value is identical to the value of the certificate you are about to copy.
  4. Click APNs certificate wizard.
  5. On the Mode page, click Upload an APNs certificate from another Sophos Mobile customer.
  6. On the Apple ID page, enter the Apple ID used to create the APNs certificate you are about to upload.
  7. On the Upload page, click Upload certificate and then browse for the apns_cert.p12 file you’ve downloaded from the other customer.
  8. Enter the password and then click Apply.
  9. Click Save.
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