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Last update: 2022-04-14

Create APNs certificate


You have not uploaded a certificate for the Apple Push Notification service (APNs) to Sophos Mobile yet.

To renew an existing certificate, see Renew APNs certificate.


You can use the same certificate for several customers. See Copy APNs certificate to another customer.

  1. On the menu sidebar, under SETTINGS, click Setup > Apple setup, and then click the APNs tab.
  2. Click APNs certificate wizard.
  3. On the Mode page, click Create a new APNs certificate.
  4. On the CSR page, click Download certificate signing request.

    This saves the certificate signing request file apple.csr to your local computer.

    The signing request file is specific to the current customer.

  5. You need an Apple ID. Even if you already have an ID, we recommend that you create a new one for use with Sophos Mobile. On the Apple ID page, click Create Apple ID in the Apple portal.

    This opens an Apple web page where you can create an Apple ID for your company.


    Store the credentials in a safe place where your colleagues can access them. Your company will need these credentials to renew the certificate each year.

  6. In the wizard, enter your new Apple ID in the Apple ID field.

  7. On the Certificate page, click Create certificate on the Apple portal.

    This opens the Apple Push Certificates Portal.

  8. Log in with your Apple ID and upload the certificate signing request file apple.csr.

  9. Download the .pem APNs certificate file and save it to your computer.
  10. On the Upload page, click Upload certificate and then browse for the .pem file that you received from the Apple Push Certificates Portal.
  11. Click Save.

Sophos Mobile reads the certificate and displays the certificate details on the APNs tab.

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