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Last update: 2022-04-14

Set synchronization interval (Windows)

You can configure the interval at which devices synchronize with Sophos Mobile.

Windows computers synchronize as follows:

  • Server-initiated: At the interval you set in the Maximum interval between synchronizations compliance rule, the Sophos Mobile server sends a synchronization request to the device. If you don’t set a value, the interval is 24 hours.

  • Device-initiated: To make sure devices synchronize even if they don’t receive notifications, they also synchronize at the interval you set on the Microsoft setup page.

To set the interval for device-initiated synchronization, do as follows:

  1. On the menu sidebar, under SETTINGS, click Setup > Microsoft setup, and then click the MDM polling interval tab.
  2. Select an interval from the list.

    The default synchronization interval is sufficient in most cases. A shorter interval impacts the device’s battery life and data consumption and increases server load.

  3. Click Save.

The new interval doesn’t affect devices that are already enrolled.

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