Set synchronization interval (Windows)
You can configure the interval at which devices synchronize with Sophos Mobile.
Windows computers synchronize as follows:
Server-initiated: At the interval you set in the Maximum interval between synchronizations compliance rule, the Sophos Mobile server sends a synchronization request to the device. If you don’t set a value, the interval is 24 hours.
Device-initiated: To make sure devices synchronize even if they don’t receive notifications, they also synchronize at the interval you set on the Microsoft setup page.
To set the interval for device-initiated synchronization, do as follows:
- On the menu sidebar, under SETTINGS, click Setup > Microsoft setup, and then click the MDM polling interval tab.
Select an interval from the list.
The default synchronization interval is sufficient in most cases. A shorter interval impacts the device’s battery life and data consumption and increases server load.
The new interval doesn’t affect devices that are already enrolled.