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Last update: 2022-04-14

System environment requirements

The Sophos Mobile installer performs a series of tests to verify that your system environment meets all the necessary requirements for Sophos Mobile.

Mandatory requirements

The Sophos Mobile installer only starts if the following requirements are met:

  • You’ve signed in to the computer with a local administrator account.
  • The computer's operating system is supported by Sophos Mobile.
  • The computer has at least one network adapter.
  • The computer has at least 4 GB of RAM.
  • The Microsoft Internet Information Services (IIS) web server is disabled on the computer.
  • The HTTP/S ports 80, 443, and 818 are available on the computer.
  • The computer can connect to the following web services:

    • Apple Push Notification service (APNs)
    • Google Firebase Cloud Messaging (FCM)
    • Google reCAPTCHA
    • Windows Push Notification Services (WNS)
    • Sophos services

Optional requirements

Some features of Sophos Mobile are only available if your computer can connect to the following web services:

  • Apple iTunes
  • Apple Activation Lock Bypass
  • Apple Business Manager
  • Google Android Enterprise
  • Microsoft Azure
  • TeamViewer
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