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Last update: 2022-04-14

Clone configuration items for new customers

When a new customer is created, the following configuration items from the super administrator customer can be cloned, that is, transferred by copying:

  • Device groups
  • Compliance policies
  • The settings from these tabs of the General settings page:

    • Password policies
    • Android
    • iOS
    • Windows
    • Email configuration
    • Technical contact
  • The Self Service Portal configurations.

  • The settings from the APNs tab of the Apple setup page.

The configuration items are always cloned as a whole. You can select if the items will be cloned or not, but you cannot clone individual items.

To clone the configuration items for a new customer:

  • Create a new customer as described in Create a customer.

    Under Clone settings, select Settings and packages.

The configuration items are transferred to the new customer. They can be edited by the customer administrator.

When Settings and packages is selected, the new customer will also be assigned to these items of the super administrator customer:

  • Policies
  • Task bundles
  • Apps and app groups

See Assign customers to configuration items.

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