Create an administrator for the new customer
- In the page header, click the current customer name to open the list of available customers, and then select the customer for whom you want to create an administrator account.
- On the menu sidebar, under SETTINGS, click Setup > Administrators.
- On the Show administrators page, click Create administrator.
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On the Edit administrator page, enter the account details for the administrator.
- When External LDAP directory is selected as user directory for the customer, you can click Lookup user via LDAP to select an existing LDAP account.
- When Internal directory or None is selected as user directory, enter the relevant data in the Login name, First name, Last name, and Email address fields.
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In the Role list, select the Administrator user role.
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In section Authentication, set the password for the new super administrator.
- For a local account, enter a one-time password that the super administrator must change at first login.
- For an LDAP account, you can either use the LDAP password for authentication, or enter a one-time password.
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Click Save to create the administrator account.
The new administrator is created.
Forward the credentials (login name, customer name and one-time password) to the relevant person.