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Download server log files

If you’re a super administrator, you can download the log files of the past five days from the server.

Note

If Sophos Mobile is set up as a cluster of server nodes, only the log files of the current node are available, that is the Sophos Mobile server instance to which the load balancer currently redirects the web portal requests. For information on clustering, see Load balancing and high availability.

To download the server log files:

  1. On the menu sidebar, under SETTINGS, click About.
  2. On the About page, click the Download log files link.
  3. Click Ok.

A ZIP file containing the log files of the past five days is saved to your local computer, using the download settings of your web browser.