In Sophos Mobile, a customer is a tenant whose devices are managed. For every customer, one or more administrator accounts exist.
Besides these regular customers and administrators, there is a super administrator customer and a related super administrator. The role of this super administrator is to set up Sophos Mobile after installation and to create and manage customers. The first super administrator account and the super administrator customer are created during Sophos Mobile installation. A super administrator can create additional super administrators later on.