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Last update: 2022-05-10

Locate device

Restriction

This feature is not available for certain device types.

You can display the location of your device in Google Maps, for example if it is lost or stolen.

Warning

For privacy reasons, the locate action is recorded by your organization.

Note

For iPhones and iPads, the Locate feature is of limited use because you have to confirm messages on the device before the location is displayed.

To locate your device:

  1. On your device, make sure that location services are turned on and that the Sophos Mobile Control app is allowed to use them.
  2. In Sophos Mobile Self Service Portal, click My devices and then click the relevant device.
  3. Click Actions > Locate. A task is created and sent to the device.
  4. In the device details, click Location to view the location of your device in Google Maps.
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