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Last update: 2022-05-10

Reconfigure device management

If you accidentally deactivated Sophos Mobile device management on your device, you can reconfigure it.

  1. In Sophos Mobile Self Service Portal, click My devices and then click the relevant device.
  2. Click Actions > Reconfigure.

    A message box is displayed, warning you that the device will be unenrolled if it is managed.

  3. The device is triggered to contact the Sophos Mobile server.

    It may take some time before the reconfiguration starts.

  4. Perform the enrollment process as described in Set up Sophos Mobile on your device.

After the process has been completed, your device is enrolled with Sophos Mobile again.

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