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Last update: 2022-05-10

Reset App Protection password


This section only applies to Android devices.

If your organization has configured App Protection for specific apps on your device, you must create a password when you open a protected app for the first time. You must enter the password every time you open the app or after your device has been locked.

To reset the App Protection password:

  1. In Sophos Mobile Self Service Portal, click My devices and then click the relevant device.
  2. Click Actions > Reset App Protection password.
  3. In the dialog box, enter a new password in the New password field and confirm it.
  4. Click Reset password.
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