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Settings

Android

Setting Description
Enable keyring Turn on this option to store encryption keys in a keyring.

You don’t have to enter a passphrase for keys stored in the keyring.

Enable app password Set a password to open the app.

We recommend that you also select the option to create a recovery password. You need the recovery password to reset the app password.

Warning: If you have forgotten the app password and don’t have a recovery password, you can’t use the app anymore.

Change app password Use this option to change the app password.
Grace period Select the length of time the app remains unlocked when you leave it.
Block screenshots Turn on this option to block screenshots of the app.
Hide password Turn on this option to hide passwords you enter in the app.

If you turn off this option, characters you enter in password fields are briefly displayed before they are hidden.

Data tracking Allow Sophos to collect anonymous usage data to improve the app.
Send trace Tap to send an email with the app’s log file attached.

The email address of Sophos Support is inserted by default.

Certificates Display the certificates managed by Sophos Mobile. See Display certificates.

iOS

Setting Description
App password Set a password to open the app.

We recommend that you also select the option to create a recovery password. You need the recovery password to reset the app password.

Warning: If you have forgotten the app password and don’t have a recovery password, you can’t use the app anymore.

Grace period Select the length of time the app remains unlocked when you leave it.
Touch ID authentication Turn on this option to allow unlocking the app with your fingerprint.
Hide password characters Turn on this option to hide passwords you enter in the app.

If you turn off this option, characters you enter in password fields are briefly displayed before they are hidden.

Log level If asked by Sophos Support, select the level of logging information.
Send log files Tap to send an email with the app’s log file attached.

The email address of Sophos Support is inserted by default.

Data tracking Allow Sophos to collect anonymous usage data to improve the app.