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Connectors overview

A connector defines how Sophos XDR communicates with an external IT tool. Playbooks use connectors to interact with vendor APIs.

A connection is a configured instance of a connector. It stores the authentication details and URL required to connect Sophos XDR to a tool in your environment.

To see your configured connections and connector templates, go to Security Operations > Automations > Connectors. The page includes the following tabs:

  • The Connections tab shows a table of all configured connections. For details, see Configured connections.
  • The Connector Library tab shows connector templates that you can use to configure connections. For details, see Connector Library.

Connector Library tab.

For a full list of supported connectors, see Supported connectors.

Connector documentation

To view connector setup and configuration guidance, do one of the following:

  • When viewing connector template details, click the Documentation tab.
  • When viewing configured connection details, click View Documentation.

Configure a connection

You use connector templates to create connections for use by playbooks. For details, see Configure a connection.

Authentication options

Supported authentication options vary by connector. These may include the following:

  • API Key
  • Basic Authentication
  • Platform authentication
  • OAuthClientCreds
  • LDAP

On-premises systems

To communicate with on-premises systems, supported connectors require the On-Premise Automation Connector.

Add the On-Premise Automation Connector to a data collector to enable automation with on-premises tools such as Atlassian Jira. For more information, see On-Premise Automation Connector.