Change Exchange store scanning options

You can use the Scan page to specify a level of scanning, set automatic disinfection, and configure actions for certain events.

Click Configuration > Exchange Store Scanning Policy > Change Exchange store scan settings, and then click the Scan tab.

Scanning level

Select Normal (Recommended) or Extensive. Normal scanning checks only those parts of a file that are likely to contain viruses whereas extensive scanning checks the complete contents of the file. Extensive scanning is usually not required and should be turned on only if recommended by Sophos technical support.

Scanning options

By default, Scan inside archive files is enabled.

Automatic disinfection

Click Disinfect messages that contain a virus to attempt cleaning of infected items. Note that not all viruses can be cleaned. If https://www.sophos.com/en-us/support/documentation.aspx fails to clean a virus then the On Infection event is triggered.

Scanning actions

Select an action from the Action: list, and optionally, check the Alert Administrator checkbox.

On unscannable

By default, Alert administrator on application error is enabled; however if the number of application errors exceeds a certain number in a particular period, application error alerts will be disabled briefly, until the rate falls to a more manageable level.

Note From the Manage changes menu, click Save changes to save your configuration.