Help and information

The Help and information screen displays information about each server in the PureMessage for Microsoft Exchange group. You can also access the help file and visit the Sophos web site for more information and technical support.

Click Help and information.

Help topics

Click Help topics to launch the PureMessage for Microsoft Exchange help file in a separate window.

Sophos online

Click Visit Sophos website to open your default browser and access the home page of the Sophos website.

Click Go to Sophos threat library to open your default browser and access the Sophos threat library, where you can browse for general information and find specific information about hoaxes, scams, viruses, and other threats, all cataloged by name.

Click Sophos technical support to open your default browser and access the Sophos support page, where you can download the latest products and documentation and search the knowledgebase (further help articles).

Product information

When you contact support, you will need to supply them with sufficient information to identify yourself, such as your company name, Sophos license number, Sophos username supplied to you when you bought the product, as well as product information. The product information required is displayed in the Product information panel.

Click Copy to copy the product information to the clipboard.

Click Print to print the product information.

Click Export to export the product information onto your disk in plain text format (TXT).