Overview of the Activity monitor

The Activity monitor displays message statistics and a live log in real time for the selected server.

Click Activity monitor.

By default, the servers are listed in alphabetical order, and the first in the list is selected. For a selected server, the screen displays counters, as listed below.

For each server, the monitor displays server group, the status of transport (SMTP) scanning, Exchange store scanning, when the server last had an update, and whether there is a virus outbreak in progress.

Click the SMTP tab or the Exchange store tab as appropriate.

Click the Start button to start SMTP or Exchange store scanning job for the selected server.

Click the Stop button to stop the SMTP or Exchange store scanning job for the selected server.

Click Clear to reset the counters and clear the screen logs.

The main SMTP panel displays counters for the following:

  • Messages received
  • Connection filtering details (listed by category)
  • Inbound mail (listed by category or action taken)
  • Outbound mail (listed by category or action taken)
  • Internal mail (listed by category or action taken)

The main Exchange store panel displays the following:

  • Attachments scanned
  • Attachments infected
  • Attachments quarantined
  • Attachments encrypted
  • Attachments replaced
  • Attachments unscannable

You can also click Force rescan to force a rescan of the Exchange store.

  • If you have just installed PureMessage for Microsoft Exchange, and an update has not yet taken place, then the Last updated time is shown as unknown. To force an update, right click on the shield icon on the task bar and choose the Update now option.
  • PureMessage for Microsoft Exchange transport (SMTP) scanning counts one email with one or more attachments as one message. If you get one email with 5 encrypted attachments, the Activity monitor displays this as one message.
  • The Delivered figure in the inbound, outbound, and internal columns may differ from the total number of messages received. A message may be categorized, or acted upon in different ways, dependent upon the different types of content it contains and the different policies that apply to it. A scanned message may be deleted, quarantined or delivered, or even be delivered multiple times if sent to a group of people to which different policies apply.
  • If you have an Exchange 2007 or Exchange 2010 Edge Transport server installed in the perimeter network in an Exchange 2013 environment, the Attachment Filter agent is available on the Edge Transport server by default. The agent filters out email messages based on file name and email content type. As a consequence, emails containing certain attachments may not reach PureMessage for Microsoft Exchange (and their intended recipients) in their original form. This could affect the detected viruses, content or spam score that PureMessage for Microsoft Exchange detects for that message. For more information, see Appendix A: Using an Exchange Edge Transport server for attachment filtering.