Creating a template for alerts

The template enables the administrator to provide additional information to the alert recipients on the reason for the alert being sent.

Click Configuration > System > Alert Configuration and then click the Alert Template tab.

Alert subject

Enter the subject line of the alert. Right-click within the text field to view available Substitution symbols for alerts.

Alert body text

In the Alert body text panel, enter the main text of your alert. Right-click within the text field to view available Substitution symbols for alerts.

Text for each incident

In the Text for each incident panel, create text you want to display specific to each incident.

Click Restore Defaults to restore the default settings.

Note From the Manage changes menu, click Save changes to save your configuration.