Uncleanable Attachments

In a similar manner, the anti-virus engines provide support for "cleaning" (that is, removing a virus from a message before sending it to the intended recipients). If the engine is unable to clean the virus from a message, it uses the cantclean.tmpl template file to generate a message to the original message recipients. This template file can be altered. Use the following template variables within the template:

  • %%VIRUS_IDS%%: Expands to the engine’s identification code for the virus.
  • %%QID%%: Expands to the Queue ID of the message.
  • %%ADMIN_ADDRESS%%: Expands to the PureMessage administratation address, as defined in the admin setting in the pmx.conf configuration file (or on the Edit Global Options page on the Local Services tab in the PureMessage Manager.