End User Management

This section describes the options that can be made available to PureMessage end users, the people within your organization who are the senders and recipients of email that is processed by PureMessage.

PureMessage allows end users to manage messages via a web page. From the End User Web Interface (EUWI), users can create their own lists of Approved (whitelisted) Senders and Blocked (blacklisted) Senders, and manage their own quarantined messages.

The EUWI is administered using a variety of PureMessage Manager features. The HTTPD (RPC/UI) service runs the PureMessage End User Web Interface (EUWI). The status of this service is viewed on the Local Services tab, which also provides access to EUWI-related configuration options. Alternatively, the HTTPD (RPC/UI) service can be controlled and tested using the pmx-httpd and pmx-rpc-enduser command-line programs.

A list configured via the Policy tab determines which end users have access to the EUWI. See “Editing Lists” in the Policy Tab section of the PureMessage Manager Reference to change the pre-configured list of approved end users. By default, on installation, all users can access the EUWI due to the “*” wildcard setting in the enduser-users list located under the opt/pmx/etc directory. To restrict user access, use email glob syntax matching in the enduser-users list. See “Email Globs” in the “Match Types” section of the Manager Reference for more information.

Many EUWI options are configurable via the Quarantine tab. See “Setting End User Options” in the Manager Reference to set the location and session options. See “Configuring End User Features” in the Manager Reference to configure end user access to specific components (for example, per-user whitelists). See “Managing End User Whitelists” and “Managing End User Blacklists” in the Quarantine Tab section of the Manager Reference to manage whitelists and blacklists for individual end users.

EUWI per-user list changes are synchronized to all PureMessage hosts. Add PureMessage hosts to the RPC list via the Policy tab. See the “RPC Hosts” entry in the “About PureMessage Default Lists” section of the Policy Tab documentation in the Manager Reference to configure the IP addresses of all PureMessage servers.