Reports Tab

The Reports tab allows you to generate and view a variety of reports on PureMessage performance, operations, and message-processing statistics that are displayed as graphs and tables. Reports can be exported to CSV format, scheduled for automatic generation, and emailed to specified recipients.

To use these reporting features, the PostgreSQL database must be enabled. Several programs are used to populate some database tables prior to initial use. Others consume report data from PureMessage log files and store the data in the PostgreSQL database.

Note If the database connection becomes unavailable during normal operation, only reports depending on OS health data and quarantine data are affected. Once the database connection is re-established, all other reports will reflect up-to-date system information.

The Reports: Summary (default) page displays three of the key PureMessage reports:

  • Top Spam Relays: The top relays by number of spam messages received from them.
  • Message Categorizations: The number of messages detected as spam, virus or other (neither virus nor spam). If PureMessage determines that a message contains spam and also contains a virus, the message counts toward the virus total only. A message is marked as being spam if its spam probability score is 50% or greater by default.
  • Quarantine Size: The current size (in kilobytes) of local and central quarantines. It also summarizes new messages added, helping you understand the growth rate of your quarantine.

To update the reports on the Summary page, click Reports Summary on the sidebar. This link is also used to return to the Summary page from other pages of the Reports tab.

Tip Alternatively, you can generate, view, and export reports using the reporting options available via the Reports tab in the PureMessage Groups Web Interface. You can also use the Groups Web Interface to create custom policy reports. Although it is primarily used to delegate tasks under the group administration model, the Groups Web Interface can be configured as a reports manager. You may want to consider this alternative if your organization generates a lot of reports and you are comfortable managing PureMessage with multiple interfaces. See "Viewing and Managing Reports" in the “Administrative Groups” section of the Administrator’s Reference for more information.