Viewing Quarantined Message Details

Once you have performed a successful simple or advanced query, you can view additional details as described below.

  • To view information about a quarantined message: Click the envelope icon on the left side of a quarantined message row.

    A Message Preview dialog box is displayed, with the Content tab showing the From, To and Subject fields, as well as the body of the message.

  • To see the quarantine information for the message: Click on the Quarantine Info tab. The following details are displayed: A summary of the message, the spam rules that were violated by the message, the envelope from and to values, the hosts that handled the message, and the message’s queue ID.
  • To see the raw message, including full headers: Click on the Message Source tab.