Managing Quarantined Messages

  1. Perform a search.
  2. Perform any of the following actions upon the listed messages:
    • To delete quarantined messages:

      Select the check box(es) beside the message(s) that you want to delete, and click Delete. The message is deleted and its information is removed from the quarantine and the search results list.

    • To forward quarantined messages:
      1. Select the check box(es) beside the message(s) that you want to delete, and click Forward. The Message Details dialog box is displayed.
      2. In the Forward to text box, enter the email address(es), and click OK. The message is forwarded to the specified email address, but it is not removed from the quarantine or the search results list.
    • To release quarantined messages:

      Select the check box(es) beside the message(s) that you want to delete, and click Release. The message is delivered to its intended recipient and its information is removed from the quarantine and the search results list.

    Note To delete, forward or release all of the messages on a given Search Results page, select the Select all check box, and click the appropriate action button.