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https://docs.sophos.com/nsg/sophos-connect/help/en-us/index.html?contextId=generate-technical-support-report

Generate technical support report

You can generate a technical support report containing information about the VPN configurations, connection events, and the endpoint to troubleshoot connectivity issues.

To generate the technical support report, do as follows:

  1. On the Sophos Connect client, click the three dots on the upper-right corner, and select About.

  2. Click Generate technical support report.

    A zip file named scvpntsr.zip is generated.

  3. Save the file.

    You can send the file to Sophos Support, if needed.

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