Compression mismatch error. Will retry connection.

This error applies to SSL VPN connections only.

Cause

An SSL VPN policy is downloaded for the first time from XG Firewall and the SSL VPN tunnel is established with it.

Remedy

  • If the connection is configured with an ovpn file, you must reconnect manually.
  • If the connection is configured with a provisioning file, Sophos Connect automatically tries to reconnect.