Mail logs
Mail logs show the list of all emails. You can filter these by the action taken and scanning outcome.
- To apply the selected filters, click Filter.
- To reset filter options, click Clear.
Basic filter
Specify filters.- Start and end dates: Specify the time period during which emails were processed.
- Recipient domain: Select the protected domains.
- Sender/Recipient/Subject: Specify the keywords.
Result filter
Select the filters for delivery status.
| Name | Description |
|---|---|
| Delivered | Delivered to recipient |
| Rejected | Discarded email and notified sender |
| Bounced | Discarded after multiple failed delivery attempts |
| Dropped | Discarded email and didn’t notify sender |
| Quarantined | Quarantined based on policy |
| Deleted | Deleted manually |
Reason filter
Select the filters for scanning outcome.
| Name | Description |
|---|---|
| Malware | Contains malicious software, for example, viruses, worms, Trojan horses, spyware |
| Spam | Unsolicited or undesired emails |
| File filter | Contains blocked attachment |
| Unscannable | Contains unscannable content or protected attachment |
| Data protection | Blocked by data protection |
| SPX encryption | SPX-encrypted |
| SPX failure | Undelivered, SPX-encrypted emails |
| SPF | Can’t find or match SPF record |
| RBL | Blocked due to RBL listing |
| Sandstorm | Found malicious by Sandstorm |
| Other | Blocked for other reasons |