Mail logs

Mail logs show the list of all emails. You can filter these by the action taken and scanning outcome.

  • To apply the selected filters, click Filter.
  • To reset filter options, click Clear.

Basic filter

Specify filters.
  • Start and end dates: Specify the time period during which emails were processed.
  • Recipient domain: Select the protected domains.
  • Sender/Recipient/Subject: Specify the keywords.

Result filter

Select the filters for delivery status.

Name Description
Delivered Delivered to recipient
Rejected Discarded email and notified sender
Bounced Discarded after multiple failed delivery attempts
Dropped Discarded email and didn’t notify sender
Quarantined Quarantined based on policy
Deleted Deleted manually

Reason filter

Select the filters for scanning outcome.

Name Description
Malware Contains malicious software, for example, viruses, worms, Trojan horses, spyware
Spam Unsolicited or undesired emails
File filter Contains blocked attachment
Unscannable Contains unscannable content or protected attachment
Data protection Blocked by data protection
SPX encryption SPX-encrypted
SPX failure Undelivered, SPX-encrypted emails
SPF Can’t find or match SPF record
RBL Blocked due to RBL listing
Sandstorm Found malicious by Sandstorm
Other Blocked for other reasons