OTP Token

This page describes how to sign in using a one time password.

A one time password (OTP) is a password that is valid for only one sign-in session. It consists of a static component (your primary password) and a time-dependent or temporary passcode.

  1. Install Sophos Authenticator on your mobile device.
    You can download Sophos Authenticator from your App Store.
  2. Scan the QR code displayed on the screen using Sophos Authenticator on your phone.
    The app will generate a passcode. This passcode will be renewed in regular intervals (stated as “Timestep”).
  3. Click Proceed to Login.
  4. Enter your username and your User Portal password directly followed by the passcode just generated to sign in.
  5. Click Login.
    Now you have access to the User Portal.