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Last update: 2022-03-11

Change Password

You can change your password.

When you sign in to the user portal from the WAN or VPN zone, you may be asked to enter a CAPTCHA.


You can only change your password through the user portal when you use the Sophos Firewall local database for authentication (rather than an external server such as Active Directory).

  1. Navigate to Personal > Change Password.
  2. On the page, you see these details:

    Username: Displays name with which user accesses User Portal.

    Current-Password: Enter the current password.

    New-Password: Enter a new password. Re-enter the password to confirm.

  3. Click Save.

    "Change Password"

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