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Last update: 2022-03-11


The Administrator configures a user’s personal details, like name, sign-in credentials, email address and user-group membership, at the time when they are registered. The user group applies a set of policies which define surfing quota, access time quota, and network traffic quota for the group members. The surfing quota policy defines the user account expiry date, while the access time policy defines the total number of allowed Internet usage hours . The data transfer policy defines upload and download data transfer restrictions.

The Administrator as well as the user can view the above-mentioned user details. The Administrator can view the details of a user in the Device from Authentication > Users while a user can view them from the User Portal.

Access the User Portal

You can access the User Portal by browsing to https://<Sophos Device IP Address> or clicking Click here for User Portal from the Captive Portal page. Log on to the Portal using your user's sign-in credentials.


External users, who need to use authentication services, are required to sign in over the Captive Portal once before they get access to the User Portal. External users can access the Captive Portal by browsing to https://<Sophos Device IP Address>:8090. After sign-in, external users have access to the User Portal.

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