Mail logs

Mail logs show the list of all emails. You can filter these by the action taken and scanning outcome.

  • To apply the selected filters, click Filter.
  • To reset filter options, click Clear.

Basic filter

Specify filters.
  • Start and end dates: Specify the time during which emails were processed.
  • Recipient domain: Select the protected domains.
  • Sender/Recipient/Subject: Specify the keywords.

Result filter

Select the filters for delivery status.

Name

Description

Delivered

Delivered the email to the recipient.

Rejected

Discarded the email and notified the sender.

Bounced

Discarded the email after multiple failed delivery attempts.

Dropped

Discarded the email and didn't notify the sender.

Quarantined

Quarantined the email based on a policy.

Deleted

Deleted the email manually.

Reason filter

Select the filters for scanning outcomes.

Name

Description

Malware

Contains malicious software, such as viruses, worms, Trojan horses, and spyware.

Spam

Unsolicited or undesired emails.

File filter

Contains a blocked attachment.

Unscannable

Contains unscannable content or a protected attachment.

Data protection

Blocked by data protection.

SPX encryption

SPX-encrypted.

SPX failure

Undelivered, SPX-encrypted emails.

SPF

Can't find or match a SPF record.

RBL

Blocked due to an RBL listing.

Sandstorm

Found malicious by Sandstorm.

DKIM verification

Outcome of DKIM verification.

BATV

Outcome of bounced email check.

Other

Blocked for other reasons.