Quarantine settings

You can specify the settings for the quarantine digest, an email sent to users that lists their quarantined emails.

You can specify the digest frequency and the IP address to use in the quarantine release links. You can also specify the source email addresses to exclude their emails from the list.

The quarantine digest contains the date and time of email receipt, sender and recipient email addresses, the subject, and release links.

Note The quarantine digest is available only in Sophos Firewall XG 105, Cyberoam CR25iNG, Sophos UTM SG105, and higher models.
Note The quarantine digest doesn’t apply to XG Firewall appliances with built-in Wi-Fi.

Quarantine digest settings

Enable quarantine digest

Select to create a quarantine digest for users.

Email frequency

Frequency, time, and day of week when the digest is emailed.

From email address

Address from which to send the email.

Display name

Sender’s name for the digest.

Reference user portal IP
The IP address of the selected port is used in the release links. Users who belong to the port’s network can use these links to release individual emails. Alternatively, they can select My account in their digest to manage their quarantined emails.


IP address of the port:

Release link:

Send test email

Test email to verify the quarantine digest report.

Skip quarantine reports

Skip address patterns
Email addresses whose quarantined emails you want to exclude from the quarantine digest. For example, you can add the alias email address “sales@organization.com” to exclude its quarantined emails from the quarantine digest sent to users who are part of the alias.

Change user’s quarantine digest settings

Select to apply the digest settings to specific users and groups. Select the users and select Apply.

To apply the settings to a group, filter by group.