Sophos Connect client

Users can establish remote access IPsec or SSL VPN connections to your network using the Sophos Connect client.

To update to the latest version of the Sophos Connect client, go to Backup & Firmware > Pattern updates.

Downloading the client

Users can download the Sophos Connect client from the user portal. Alternatively, you can download the client from the web admin console and share it with users. To download the client, go to VPN > IPsec (remote access) and click Download client. The download contains the following files:

  • Sophos Connect client software for macOS devices (Sophos Connect_1.4_(IPsec).pkg): It supports only IPsec remote access VPN.
  • Sophos Connect client software for Windows devices (SophosConnect_2.0_(IPsec_and_SSLVPN).msi): It supports both IPsec and SSL VPN. It also supports the provisioning file, which you configure separately.
  • Sophos Connect Admin (scadmin(legacy).msi): For versions 18.0 MR3 and earlier, you can use this application to edit the .scx and .tgb configuration files used in IPsec remote access VPN. For versions 18.0 MR4 and later, you can make the changes on the IPsec remote access page and export the connection. You can't use this application to edit the .ovpn file.

Importing configuration and provisioning files

SSL VPN: Users can import SSL VPN connections into the Sophos Connect client by double-clicking the .pro provisioning file that you provide to them. Alternatively, users can download the .ovpn configuration file from the user portal.

IPsec VPN: You can use the provisioning file for IPsec remote access connections with 18.0 MR4 and later versions. Alternatively, IPsec remote access users can import the .scx configuration file that you provide to them.

For more details about the provisioning file, see Sophos Connect provisioning file.

Sophos Connect client: Compatibility with platforms

The Sophos Connect client supports the following endpoint operating systems:

  • IPsec VPN: Windows 7 and later, macOS 10.13 and later
  • SSL VPN: Windows 8 and later
Restriction Currently, the Sophos Connect client doesn't support macOS for SSL VPN. It also doesn't support mobile platforms for IPsec and SSL VPN.
Restriction The Sophos Connect client 2.0 and later versions are available for SSL VPN connections on Windows 8.1 and Windows 10 devices. macOS, Windows 7 SP2, and Windows 8 users can continue to use the legacy SSL VPN client.

For more information, see the following table:

IPsec VPN

SSL VPN

Sophos Connect client

Provisioning

Sophos Connect client

Provisioning

Sophos Connect versions

1.0 and later

2.1 and later

2.0 and later

2.0 and later

Windows (X86)

Yes

Yes

Yes

Yes

Windows (ARM)

No

No

No

No

macOS (X86)

Yes

No

No

Recommended: OpenVPN Connect client

No

macOS (ARM)

No

No

No

Recommended: OpenVPN Connect client

No

Android

No

Use third-party clients.

No

No

Recommended: OpenVPN Connect client

No

iOS

No

Use third-party clients.

No

No

Recommended: OpenVPN Connect client

No