Couldn't register XG Firewall for RED services

When you register XG Firewall for RED services, you receive the message, Registering with RED service failed.

Cause

You're unable to connect to the RED provisioning server.

Remedy

Check if you can reach the RED service through telnet.

On the command line, type as follows:

telnet red.astaro.com 3400

If the result shows Connected to red.astaro.com, a high network load may be preventing you from registering with the provisioning server. Try registering later.