Skip to content
Last update: 2021-10-21

Generate passcodes manually

If a user has no access to passcodes (for example, if the authenticator is temporarily unavailable), you can generate them manually.

You must manually generate an OTP token and provide it to the user.

  1. Go to Authentication > One-time password.
  2. Find the user and click Edit Edit button.
  3. Scroll to Additional codes and click Add Add button. The firewall generates passcodes.

    Add OTP tokens manually

  4. Send a passcode to the user.

  5. Click Save.
Back to top