Mail logs show the list of all emails. You can filter these by the action taken and scanning outcome.
- To apply the selected filters, click Filter.
- To reset filter options, click Clear.
- Start and end dates: Specify the time during which emails were processed.
- Recipient domain: Select the protected domains.
- Sender/Recipient/Subject: Specify the keywords.
Select the filters for delivery status.
|Delivered||Delivered the email to the recipient.|
|Rejected||Discarded the email and notified the sender.|
|Bounced||Discarded the email after multiple failed delivery attempts.|
|Dropped||Discarded the email and didn't notify the sender.|
|Quarantined||Quarantined the email based on a policy.|
|Deleted||Deleted the email manually.|
Select the filters for scanning outcomes.
|Malware||Contains malicious software, such as viruses, worms, Trojan horses, and spyware.|
|Spam||Unsolicited or undesired emails.|
|File filter||Contains a blocked attachment.|
|Unscannable||Contains unscannable content or a protected attachment.|
|Data protection||Blocked by data protection.|
|SPX failure||Undelivered, SPX-encrypted emails.|
|SPF||Can't find or match a SPF record.|
|RBL||Blocked due to an RBL listing.|
|Zero-day protection||Found malicious by Zero-day protection.|
|DKIM verification||Outcome of DKIM verification.|
|BATV||Outcome of bounced email check.|
|Other||Blocked for other reasons.|