You can sign in to the user portal using a one-time password.
A one-time password (OTP) is valid for only one sign-in session. It consists of a static component (your primary password) and a time-dependent or temporary passcode.
- Install Sophos Authenticator on your mobile device. You can download it from your App Store.
- Use Sophos Authenticator to scan the QR code shown on the screen on your phone. The app generates a passcode. The passcode is regularly renewed (stated as "Timestep").
- Click Proceed to Login.
- Enter your username and user portal password followed by the passcode generated in Sophos Authenticator.
- Click Login.
You now have access to the user portal.