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Last update: 2022-06-20

OTP token

You can sign in to the user portal using a one-time password.

A one-time password (OTP) is valid for only one sign-in session. It consists of a static component (your primary password) and a time-dependent or temporary passcode.

  1. Install Sophos Authenticator on your mobile device. You can download it from your App Store.
  2. Use Sophos Authenticator to scan the QR code shown on the screen on your phone. The app generates a passcode. The passcode is regularly renewed (stated as "Timestep").
  3. Click Proceed to Login.
  4. Enter your username and user portal password followed by the passcode generated in Sophos Authenticator.
  5. Click Login.

You now have access to the user portal.

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