Reset to factory settings

You can reset the firewall to its factory settings from SFOS or the hardware appliance.

What happens after a reset

Resetting the firewall to its factory settings has the following outcomes:

It only resets the custom configurations, including custom signatures, such as the IPS signatures you create.
It doesn't reset the signatures updated through Pattern updates, reports, and logs. To reset these, see Reset to factory settings.
The secure storage master key (SSMK) isn't cleared.
The current firmware's configuration is reset. The firmware from which you moved to the current one retains its associated configuration. If you roll back, its configuration becomes available.

Tip

To set the firewall completely to the default status, removing all the custom configurations, default signatures, reports, and logs, you must reimage the firewall. See Reimage Sophos Firewall.

Reset the firewall from SFOS

You can use one of the following options to reset the firewall to factory settings:

Web admin console: See Manage firmware.
Command line: See Device Management.
Serial console: See Reset to factory settings.

Reset with the appliance button

Hardware appliances have a reset button at the back of the appliance.

Note

Pressing the reset button at the back of XG Series firewalls only restarts the firewall. It doesn't reset the firewall to its factory settings.

XGS 116(w) and higher models

Press the reset button at the back of the appliance for more than 10 seconds and then release it.

XGS 87(w) and 107(w)

Do as follows for these models:

Press the reset button and release it.
Wait three seconds.
Press and hold the reset button until the Status LED blinks red three times.
Release the reset button.