diagnostics

Diagnostics allows you to view and set various system parameters for troubleshooting purposes.

Command

system diagnostics

Syntax

system diagnostics
ctr-log-lines <250-10000> [traceroute | traceroute6]
purge-all-logs
purge-old-logs
selftest
show [cpu | interrupts | syslog | version-info | ctr-log-lines | memory | sysmsg | disk | subsystem-info | uptime]
show version-info
subsystems [Access-Server] [Bwm | CSC | IPSEngine | LoggingDaemon | MTA | Msyncd | POPIMAPDaemon | Pktcapd | SMTPD | SSLVPN | SSLVPN-RPD | WebProxy] [debug | purge-log | purge-old-log]
utilities [arp | bandwidthmonitor | connections | dnslookup | dnslookup6 | drop-packet-capture | netconf | netconf6 | ping | ping6 | process-monitor | route | route6 | traceroute | traceroute6]

Options

ctr-log-lines <250-10000> [traceroute | traceroute6]

Sets the number of lines to show in the log files in the Consolidated troubleshooting report (CTR). See Troubleshooting logs and CTR.

Available range: 250 to 10000

Default: 10000

purge-all-logs

Purges all log files. The empty files remain in the folder.

purge-old-logs

Purges all compressed (.gz) log files.

selftest

Runs basic tests to validate the network interface card. This command is only applicable to XGS devices.

Use diagnostics to view the current status of various systems such as CPU and memory usage.

show version-info

Shows the firewall's serial number, device ID, appliance model, and version information.

When you use subsystems, configure each subsystem individually.

Utilities provides a number of systems to help with troubleshooting.