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The XG Series hardware appliances will reach end-of-life (EOL) on March 31, 2025. Click here to see the XG to XGS migration documentation.

No license synchronization period

If license synchronization doesn't take place for 90 consecutive days, the security subscriptions are deactivated. Only the Base Firewall and support subscriptions remain active.

The incommunicado period (no license synchonization period) resets if license synchronization succeeds.

During the incommunicado period, users can sign in and traffic continues to flow, but without the firewall's protection.

Deactivated subscriptions.

The licensing.log file shows the following:

License deactivation logs.

If license synchronization succeeds after 90 days, the remaining license subscriptions appear as follows:

Activated subscriptions.

After synchronization, the licensing.log file shows the following:

License activation logs.